Sandra Okon
Customer Communication Associate
Salary
₦5,000
per month
Experience Level
Junior to Mid-Level
Core Responsibilities
- Handles every customer WhatsApp message instantly 24/7
- Knows your products, prices, and policies by heart
- Responds naturally, using your tone and style
- Guides customers through inquiries, purchases, and order confirmations
- Take orders and confirm details accurately
- Never forgets a customer, remembers every conversation
Sandra Oguche
Customer Operations Specialist
Salary
₦7,000
per month
Experience Level
Mid to Senior Level
Core Responsibilities
- Everything Standard Sandra Akin does and much more
- Tracks orders, checks inventory, and prepares customer invoices
- Creates checkout links or payment instructions on demand
- Confirms payment status and updates order records
- Books, reschedules, and cancels appointments with confirmations
- Opens and updates support tickets on your behalf
- Manages multiple business locations simultaneously
Enterprise
Customer Experience Director
Salary
Custom
Contact for Quote
Experience Level
Expert / Director Level
Core Responsibilities
- Supervises complex workflows across multiple departments
- Coordinates multiple Sandra agents or human teams seamlessly
- Handles advanced integrations (ERP, CRM, custom payment gateways)
- Escalates, reports, and optimizes in real-time
- Trains continuously on new policies, products, and updates
- Operates within strict compliance and security frameworks